Interior Design FAQs

Have questions about our services, process, or working with a designer? You’re in the right place—let’s get you answers.

FAQs

What You Need to Know Before You Start

From timelines to services to what makes us different—this page answers the most common questions we hear from North Vancouver families.

  • What happens during the Design Consultation?

    The Design Consultation is the first and most important step of working with us. It’s a focused working session, up to 90 minutes, where Kimberly walks through your space (virtually or in person), listens to your needs, and provides actionable guidance. You’ll share what’s working, what’s not, and where you’re feeling stuck. We’ll review your goals, inspiration, and lifestyle so we can offer tailored insights—not generic advice. Afterward, you’ll receive a detailed follow-up with our recommendations and a roadmap for your next steps. Whether you decide to continue with a full design package or take the plan and run with it, this session brings clarity and momentum. Many of our clients say it’s the single most valuable thing they did to move their project forward.

  • How is White Peony different from other interior designers?

    White Peony Design blends warmth and professionalism with a deep understanding of real family life. We’re not just here to make things pretty—we design spaces that work beautifully under pressure, from sticky fingers to muddy paws. Our clients are time-starved families and professionals who value clarity, quality, and a no-drama process. Kimberly brings both creativity and structure, leading each project with empathy and precision. You’ll get curated designs, transparent communication, and a vetted team of trades managed under one roof. And unlike firms that prioritize aesthetics above all, we design for how you actually live—so your home feels not only stylish, but genuinely supportive.

  • What if I don’t know my style or what I want?

    You don’t need a design vision to start working with us—that’s part of our job. Many of our clients come in saying, “I don’t know what I want, but I’ll know it when I see it.” We help uncover your style through conversation, visuals, and guided choices. Kimberly is a natural listener and translator, turning vague ideas into beautiful, functional outcomes. Our process includes discovery tools like mood boards and inspiration reviews to help you find what resonates. You’ll feel heard, not overwhelmed. The end result always feels like “you”—just better.

  • Do you work with your own contractors and trades?

    Yes, absolutely. While Kimberly is your primary point of contact, she leads a trusted network of vetted professionals—millworkers, painters, electricians, and more. These aren’t one-off hires. They’re partners we’ve built strong working relationships with over time. That means better communication, higher accountability, and smoother project execution. You won’t have to chase down vendors or coordinate schedules—we handle it all. Our clients love that they can focus on their lives while we manage the team.

  • Can I hire you just for advice and not a full project?

    Yes! That’s exactly what our “Designer By Your Side” service is for. If you’re managing your own renovation or just need help with selections, layout, or styling, we offer flexible design support without the full-service commitment. You book time as needed, and we provide expert input along the way. It’s a great option for clients who want guidance without handing over the reins. Many families start here—and grow into larger projects once they feel confident.

Still not sure we’re right? Reach out with your questions or book a discovery call—we’d love to learn about your project.